AI for every business that takes calls
Never Miss a Customer.
Turn every conversation into opportunity.
TrulyHello helps businesses handle important customer calls when their teams are busy, unavailable or after hours, then turns those conversations into leads, bookings, appointments, service requests and follow-ups.
- Caller
- +1 ••• ••• 4821
- Timer
- 00:00
- Intent
- Detecting…
- Handled by
- Front desk
- Customer identified
- Availability checked
- Appointment created
- Confirmation sent
The problem
Customers expect an answer now.
Teams can't answer every call.
Every business has the same gap between the calls that come in and the people available to take them.
Hands full
Your team is with a customer, in a treatment room or on a job site. The phone keeps ringing.
Closed doors
Customers call after hours, on weekends and at peak times, exactly when no one can pick up.
Quiet losses
A missed call rarely leaves a trace. The customer simply calls someone else.
How TrulyHello works
Your team first. TrulyHello when it counts.
TrulyHello sits behind your team, not in front of it. It steps in only when the call would otherwise go unanswered.
- 01
Customer calls
Calls reach your existing business number as they always have.
- 02
Your team gets first chance
If someone's free, they answer. TrulyHello stays out of the way.
- 03
TrulyHello takes over
If staff are busy, unavailable or it's after hours, TrulyHello picks up.
- 04
Understands the request
It works out what the customer needs and draws on your business knowledge.
- 05
Takes approved action
It captures details, books, requests or schedules, only within your rules.
- 06
Updates and notifies
Your systems are updated, your team is alerted, and the outcome is recorded.
Two ways to work
Assist when you want help. Autonomous when you want it done.
Start with TrulyHello handling conversations, then approve it to complete more as trust grows.
AI handles the conversation. Your team completes the work.
- Answers questions and captures information
- Creates tasks and follow-ups
- Transfers to a person when necessary
- Human completes sensitive actions
For actions you approve, TrulyHello finishes the job.
- Handles the conversation
- Checks your business systems
- Executes approved actions and completes the task
- Sends confirmation and updates the dashboard
You decide exactly what TrulyHello is allowed to do.
- Choose which actions are automatic
- Keep sensitive steps with your team
- Change the rules as your business changes
- You stay in control, always
From conversation to action
A call doesn't end with a call.
TrulyHello follows each conversation all the way through, from what the customer said to what actually got done.
Product capabilities
Everything a call can lead to, in one platform.
AI Calling Agent
Answers when your team can't, in a natural voice that follows your business rules.
Lead Capture
Names, numbers and intent captured cleanly, so no opportunity disappears.
Appointments & Bookings
Checks availability and books or requests slots the way your business works.
Service Requests
Turns issues and job requests into structured tasks for the right person.
Business Knowledge
Hours, services, policies and FAQs, so answers stay accurate and on-brand.
Human Transfers
Hands off to your team when a call needs a person, with context attached.
Follow-ups
Schedules callbacks and reminders so nothing is left hanging.
Owner Alerts
Important calls and outcomes reach the right people the moment they matter.
Conversation Summaries
Every call becomes a short, readable summary with next steps.
Opportunity Tracking
See which conversations became leads, bookings and requests.
Smart Routing
Route by time, topic, team or location, with your phone as the first stop.
Business Automation
Approved actions run automatically. You choose exactly which.
Analytics
Call volume, outcomes and response patterns in one clear view.
Smart Reports
Daily and weekly summaries that tell owners what happened and what's next.
Designed for natural conversation
Not only faster conversations.
Faster completion of customer requests.
Quick response
Designed to pick up and respond without awkward pauses.
Natural interruptions
Built to handle callers who talk over, correct themselves or change their mind.
Live business context
Answers draw on your hours, services and rules, not generic scripts.
Fast tool execution
Checks availability and creates records while the caller is still on the line.
Short path to resolution
Fewer handoffs between the question and the finished task.
Industries
Configured to your business, not built for just one.
Hospitality is where we first saw the problem. The same missed-call gap exists wherever customers phone in. TrulyHello adapts to your services, hours and rules.
Hotels & Motels
Room inquiry / booking
Rate questions, availability and booking requests, around the clock.
Restaurants
Reservation
Table reservations, hours and menu questions during the rush.
Dental Offices
Appointment
New and returning patient appointments, routed to the right provider.
Healthcare Offices
Appointment request
Appointment requests and message-taking with sensible escalation rules.
Auto Repair
Service appointment
Service bookings and status questions while the team is under the hood.
Home Services
Service request
Job requests with address, issue and urgency captured on the first call.
Real Estate
Property inquiry
Property inquiries and showing requests, captured as qualified leads.
Property Management
Maintenance request
Tenant requests and prospect calls sorted and routed.
Dashboard preview
See every call, outcome and next step.
A prototype of the TrulyHello workspace for owners and managers. All figures shown are sample data.
Calls Received
48
AI Handled Calls
31
Completed Actions
22
Opportunities Captured
14
Follow-ups Needed
5
Human Transfers
4
Average Call Duration
2:14
Agent Status
Active, backing up team
Recent calls (sample)
- Appointment requestBooked
- Service inquiryFollow-up scheduled
- Pricing questionAnswered
- Complex requestTransferred to team
Human + AI
Your team when they're available.
TrulyHello when they're not.
TrulyHello is built to support your people, not replace them. For approved workflows, it can complete the work automatically.
Your team
Relationships, judgment and the moments that need a human.
TrulyHello
Coverage when it's busy, late or quiet, and approved tasks done end to end.
Works with how you already operate
Keep your business phone. Add a safety net.
The concept: your existing number stays your number. TrulyHello is the fallback that makes sure important calls aren't missed.
Step 1
Customer calls your business number
Nothing changes for your customers.
Step 2
Your team rings first
If someone's free, they answer as usual.
Step 3
TrulyHello steps in
Only when staff are busy, unavailable or it's after hours.
Owner visibility
Know what happened while you were busy.
Owners and managers get a clear view of every conversation, without having to be on the phone.
See every call
Who called, what they needed and how it ended.
Get the right alerts
Urgent calls and requests reach you immediately.
Read the summary
Short call summaries and reports instead of recordings to replay.
Stay in control
You set what TrulyHello can say and do.
Our vision
Every customer call, in every kind of business, answered, understood and acted on.
We're building toward intelligent business operations that work for any business in any place, starting with the one moment that matters most: the customer on the line.
Be among the first to try TrulyHello.
We're building and validating our MVP with early businesses. Tell us about yours.